Saturday, March 17, 2012

The Speed of Trust

The One Thing That Changes Everything
I had the privilege attending an online seminar this week conducted by G5 Leadership with special speaker Stephen M.R. Covey discussing the Speed of Trust and that "trust is a hard-edged, economic driver—a learnable and measurable skill that makes organizations more profitable, people more promotable, and relationships more energizing."


Here is some of the notes I took from seminar. Hopefully you find them helpful enough to check out the book.
The first 3 big ideas:
1. Trust is a economic driver, not merely a social driver
2. Trust is the #1 leadership competency of the new global economy
3. Trust is a learnable competency

Myths
Trust is a soft, nice to have social virtue

Realities
Trust is a hard-edged economic driver
Nothing is as fast as the SPEED of Trust
Not trusting people is more risky
Trust can be learned

4 Cores of Credibility
Character:
1. Integrity - takes humility and even when their is a cost
Competence
2. Intent - what's our motive
3. Capabilities
4. Results

Trust is a function of two things:
1. Credibility
2. Behavior

"It takes 20 year to build a reputation and 5 minutes to ruin it." --- Warren Buffet

The book discusses 13 Characters of Building Trust. Here are six shared from the seminar.
1. Talk Straight
2. Create Transparency
3. Clarify Expectations
4. Listen first
5. Keep commitments
6. Extend trust

I highly recommend this book it's well worth the read and may change your thinking on social mentoring in your organization and personal life. 

Online mentoring made easy!